Service to the max
Spierings is the inventor of the mobile tower crane, a pioneer and manufacturer with a steadfast focus on the ongoing development of this product.
With this knowledge and experience, the Service department has but a single aim — to deliver maximum customer satisfaction ensuring high operational availability of optimally performing Spierings cranes.
The safety and experience of our customers and crane operators is paramount — and not just their experience while working with our cranes, but their entire experience of all after-sales activities.
The service desk offers international one-to-one customer contact.
Your contact at Spierings will be in touch regularly to discuss your crane’s maintenance or inspection requirements and will talk with you to work out times that suit you best. Work can be done at the Spierings service workshop or on your premises.
The service workshop at our factory has all the facilities needed to carry out work in a way that is safe, ergonomic and efficient, whether on the highest part of the crane or underneath the truck. Your operator will be personally welcomed and can take a seat in the specially equipped workplace/waiting room with a view out into the workshop.
To ensure that the same quality of work is also delivered abroad, Spierings works closely with its own international service engineers who can travel to your workplace or to the site where the crane is assembled with a fully equipped service vehicle. Spierings also has a network of mobility partners for rapid assistance with faults on the road. These partners know about your crane in their area, so they can provide reliable help with any emergencies that might occur while you are on the road.
Thorough and prompt servicing and inspection of your crane will ultimately limit outages, total maintenance costs will be much lower and your mobile tower crane will retain a higher residual value.
Our long years of experience with mobile tower cranes means we can resolve almost any problem remotely.
Our support desk staff use modern communication means in your own language to help you get your crane operational again following any breakdown or malfunction.
They can access all the information we hold on every crane produced, and with certain types, subject to your permission, can even connect and log in to read out the crane’s current status.
The support desk can be reached during our opening hours or 24/7 in emergencies.
We only provide parts made by reputed manufacturers who are state-of-the-art in their field.
This is absolutely essential for the exacting quality standards of Spierings. Our central warehouse stocks large quantities of genuine spare parts, so it is able to respond to requests for components at short notice.
With our overhaul department, we also give used parts a new life as repair parts, generating a cost-cutting solution and ensuring that components from previous generations are still available.
If you need new or repair parts, please contact our internationally operating Parts Desk. Everything is dispatched safely, quickly and globally with our network of logistics partners, but you can also come and select your parts in person at our site in Oss during the Parts Desk opening hours.
In case of emergency you can reach us 24/7.
Spierings Academy offers training and courses that will help you get the most out of our products in a safe way.
Our instructors train both new and experienced operators or your service engineers in a comfortable classroom, a fully equipped practical area and a large outdoor space.
Find out about the training we offer.