Aftersales

Support Desk

Remote support

Many breakdowns can be solved remotely thanks to modern communication tools. Our Support Desk offers expert remote support in your language, so that your crane is up and running again quickly in case of failure. By diagnosing and resolving faults remotely, you save time and avoid unnecessary service visits. This reduces downtime, lowers maintenance costs and increases the usability of your crane. In addition, software updates and settings can easily be carried out remotely, so that your crane is always up-to-date

Service Desk

Planning for the workshop and on site

When you have a breakdown or service question, you contact our Service Desk. They will ensure that a Service Engineer is scheduled to help you as soon as possible, both on location and in our workshop in Oss. Spierings guarantees consistent and high-quality service worldwide thanks to our international service network. Our specialised Service Engineers have extensive knowledge and experience and carry out maintenance and repairs, so that your crane continues to perform optimally and you are always assured of maximum availability.

Parts Desk

Facilitating spare parts for cranes

Our Parts Desk coordinates everything related to parts and is ready to efficiently handle orders, questions and logistical solutions. In our central warehouse in Oss, we keep a large stock of original spare parts to ensure fast delivery. Thanks to our network of logistics partners, parts are shipped safely and worldwide.

Have you ordered a part from our Parts Desk that you would like to return? Then please fill out the return goods form.

Spierings Smart connect

Advanced insights, maximum control

Spierings Smart Connect is the innovative, paid platform that gives you remote access to essential information and functions of your crane. This advanced solution helps optimise management, efficiency and service, wherever you are. With smart technologies, Smart Connect provides valuable insights and features to better manage your Spierings cranes. Take advantage of the many benefits and discover how this platform contributes to the optimal operation of your crane.